Personal Impact and Effectiveness

Better Communication Skills at Work

This hands-on course focuses on all of these critical elements, allowing delegates to leave the course with a clear plan of how to improve their communication skills, enabling them to achieve the right results.

Creating Powerful Relationships Through Networking

This event will open up the possibility for you to create a strong and lasting network of useful acquaintances by the use of these strategies and behaviours. Prepare for a challenging, revealing, stimulating and extremely rewarding day.

Effective Business English

This course will enable you to clarify any confusion you have concerning grammar, punctuation and spelling that may impact on your ability to write professionally.

Professional Written Communication

This two-day course provides delegates with immediate and practical guidance on how to communicate effectively and professionally
in writing.

Writing for Results

This course will give you the opportunity to focus on the written word – the style and tone, and the impact it will have on your reader.

Writing Effective Reports

This highly practical two-day course equips delegates with the skills of planning, research, structuring, writing, editing and presenting reports. Practical exercises and discussion throughout the course will give you a toolkit to use when report writing.

Speaking and Presenting with Confidence

In a workshop environment you will plan, prepare, practise and deliver a number of presentations. Some will be recorded for you to view and you will be given feedback on how to enhance your approach and delivery. You will leave us with some tricks of the trade and increased confidence to enhance your delivery and engage any audience.

Positive Presenting for Professionals

Working with your Hemsley Fraser coach you will explore in a small group how to craft and deliver more positive, creative and interesting presentations.

Speaking in Public with Authority & Confidence

Your highly experienced presenter will coach you through a variety of challenging exercises to enhance your natural style of  presenting. Individual feedback and recordings will add to the experience and give a foundation for future success.

Developing Your Personal Impact and Building Productive Relationships

This workshop will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to build and manage more productive relationships.

Handling Difficult People and Situations

This one-day course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.

Handling Difficult People and Situations

This one-day course provides you with an extremely insightful and practical guide on how to manage yourself and the difficult people and situations that you encounter in your workplace. It will provide you with tips and techniques to enable you to develop the confidence to be proactive and not reactive when challenged by people and circumstances.

Interpersonal Effectiveness for Managers

This two-day course focuses on enhancing interpersonal skills and improving working elationships. Delegates will develop an insight
into how others see them and increase their options when dealing with conflict, low morale, poor motivation or work-related problems.

Effective Feedback Skills

This one-day course gives you the core skills that will help develop confidence to deliver and receive feedback effectively.

Communicating Effectively in the Workplace

This one-day introductory level course introduces you to the core skills that underpin effective communication: skilled questioning, focused listening and confident voicing of your views. You will learn how to achieve greater success and openness in your work-based relationships.

Negotiation Skills

This highly interactive and ‘hands on’ course provides you with the opportunity to examine your existing skills in a low risk environment. You will learn how to improve your negotiation skills to enable and facilitate decisions that achieve win/win outcomes.

Influencing and Persuading Skills with an Introduction to Negotiating

This course takes you on a journey of self awareness, using many different styles of learning to ensure that you leave with a sense of
confidence, well founded on enhanced capabilities.

Influencing and Persuading for Managers

This is a manager level course to enhance existing abilities in communicating your ideas, messages and objectives and understanding the effect or impact you have on others.

Influencing and Negotiating Upwards

The course teaches you the personal skills of maintaining composure to achieve meaningful negotiations with people from senior level and how to plan negotiation with minimal risks to you whilst developing a contingency plan.

Negotiation Skills Workshop for Managers

Enhance existing negotiation skills when dealing with common managerial issues in the workplace. Improve your self-confidence and
your skills when negotiating one-to-one, one-to- groups and one-to-other departments and multi-party negotiations in order to secure win/win results.

Dealing with Stress and Conflicting Needs

This one-day course examines the causes of some workplace activities that can be stressful for you and it examines the impact on you and your colleagues’ productivity. It offers you highly practical advice and will help you to deal with these situations and manage the sometimes conflicting needs of others effectively.

Managing Anger in the Workplace

This course provides practical guidance for individuals who wish to improve the way they deal with hostility and anger within themselves. It will also focus on what effect hostility has on other people and how to identify the key triggers of anger in order to manage your own and other people’s hostility.

Working Assertively and with Confidence

A two day journey – from discovering what assertiveness is – to modelling and practicing how to be assertive – to becoming assertive in situations where you need it.

Effective Time Management

This course helps to answer the age old question of “where does all my time go?” It identifies how precious time is and gives you
proven techniques to effectively protect and manage it.

Conducting Effective Meetings

Use a variety of techniques to organise and conduct effective and interactive meetings (by phone or face-to-face) to gain time and
increase productivity.

Interview Excellence

How to Perform Well in Interviews

This one-day high impact workshop focuses on how to prepare you for interviews. You will learn how to improve your listening skills
as well as how to structure your competency based interview answers.